Shipping Policy
This Shipping Policy applies to orders placed with Lishui Yunzhu Trading Co., Ltd. (“we”, “our”, or “us”).
1. Shipping Coverage
We offer shipping services to various regions based on order requirements and logistics availability. Shipping destinations may vary depending on the product and applicable regulations.
2. Order Processing
Orders are processed after payment confirmation and order verification. Processing includes order review, product preparation, and handover to the logistics provider.
3. Shipping Methods
Shipping methods are selected based on destination, product type, and logistics conditions. We may use third-party carriers or freight service providers to deliver orders.
4. Shipping Costs
Shipping costs are calculated based on factors such as order weight, volume, destination, and selected shipping method. Any applicable shipping fees will be presented before order confirmation.
5. Customs, Duties, and Taxes
For international shipments, customs duties, taxes, and import fees may apply depending on the destination country’s regulations. These charges are the responsibility of the customer unless otherwise stated.
6. Delivery
Delivery timelines may vary due to factors beyond our control, including customs clearance, carrier delays, or force majeure events. We are not responsible for delays caused by such circumstances.
7. Incorrect or Incomplete Address
Customers are responsible for providing accurate and complete shipping information. We are not liable for delivery issues resulting from incorrect or incomplete address details.
8. Shipment Tracking
Tracking information may be provided when available, depending on the shipping method and carrier.
9. Damaged or Lost Shipments
If a shipment arrives damaged or is lost in transit, customers should report the issue promptly. We will assess the situation and assist in coordinating a resolution in accordance with logistics provider policies.
10. Order Changes and Cancellations
Once an order has been processed or shipped, changes or cancellations may not be possible. Requests are subject to review based on the order status.
11. Policy Modifications
We reserve the right to update or modify this Shipping Policy at any time. Changes will become effective once published on our website.
12. Acceptance of This Policy
By placing an order, you acknowledge that you have read, understood, and agreed to this Shipping Policy.
